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Support
Questions about a listing, your account, or the Linkin app? Reach us directly or check the answers below.
Frequently asked questions
How do I contact an agent about a listing?
Open any property and tap Call or WhatsApp on the listing page — this connects you directly with the listing agent. No account is required to browse, but we may ask for your name and phone number so the agent can follow up.
How do I know a listing or agent is verified?
Verified listings carry a green "Verified" badge and have passed our 5-step governance check (identity, ownership, documentation, inspection, and agent declaration). Agents with an AminiAgent badge have additionally been scored on identity, trust score, and response time.
How do I report a listing or an agent?
Use the report flag icon on the listing page, or email support@linkin.ug with the listing link/agent name and what's wrong. Reports are reviewed by our governance team.
How do I delete my account or my data?
Email support@linkin.ug from the address on your account and request deletion. We'll confirm and remove your personal data within 30 days, as described in our Privacy Policy.
I'm an agent — how do I list a property?
Go to "List with us" from the homepage to register as an agent or agency. Once approved, you can submit listings through the agent portal, where each one goes through our verification process before going live.
Something in the app isn't working — what do I do?
Email support@linkin.ug with a short description of the issue, your device (e.g. iPhone 14, Android), and a screenshot if you have one. We aim to respond within 2 business days.
Email support@linkin.ug and we'll get back to you within 2 business days.